Cancellations, Returns & Damages
Below is a brief summary of policies for cancelations, returns and damages during transit. To read our full policy, please: CLICK HERE
CANCELLATIONS
- There is no charge to cancel your order within 24 hours unless it has shipped.
- After 24 hours, a 3% administrative fee will be deducted from your refund.
- If tracking has been assigned, we cannot cancel your order. The order will be held to our return policy.
- PRE ORDERS ONLY: If there are extensive delays, the cancellation fee may be waived. This will be addressed on a case by case basis.
RETURNS
- Returns must be initiated within 30 days from the date of product delivery
- Product must be unused
- Product must be in original packaging
- No restocking fee if above conditions are met
- PLEASE NOTECustomer will be responsible for all return shipping costs
DAMAGES
- Notify us as soon as possible
- Take as many pictures as necessary to document the damage, we will ask for these!
- If it's a freight/LTL shipment, the damage must be noted on the Bill of Lading (BOL) at the time of delivery
- PLEASE NOTE Our first course of action in the case of damages will be to ship brand new parts for a fully functioning, new product!
